NTTA QUALITY ACCREDITED SECURED TRAILER CENTRE

FAQ

Here are some Frequently Asked Questions that may be of help to you. If you have any questions that are not answered here please feel free to contact us.

What size of roof box will fit my car?

All our roof boxes are shown as medium, large, X large and XX large. If you would like to check the sizes of the roof boxes in person, feel free to come in and see us. Our medium sized roof boxes usually suit hatchback and smaller cars such as Ford Focus, BMW 1 Series etc. The larger roof boxes are good for estate and 4×4.

All the dimensions can be found on our website so if you are taking winter sport or water sport gear, please check your sports gear will fit.

What is the difference between the Thule Motion and Touring Roof Boxes?

The main difference is that the Motion range of roof boxes take a maximum load capacity of 75kg rather than 50kg compared to the Touring roof boxes. Experience in our showroom has shown that this is an important consideration in the roof box purchase.

The Motion range comes with the Power-Click mounting system which makes it extremely simple to mount onto the roof bars. They have a number of other additional features such as the locking mechanism. Overall the Motion range are incredibly easy to use, look great and very well engineered.

What is the weight of roof box?

The size and model of the roof box will vary between 15kgs and 20kgs. Fitting a roof box is usually manageable by one person however if you have taller height car, two people may be required.

When can I collect and drop off the hire roof box?

We are flexible with collection and return of your hire roof box however is busy periods we operate a timed booking system to ensure that you as a customer are not kept waiting too long.

What documents do I need to hire a roofbox?

We need to see the following documents:

UK Drivers licence and another form of ID that has the same address. PLEASE NOTE A MOBILE PHONE BILL IS NOT ACCEPTABLE. 

Credit/debit card – We take a pre authorised deposit of £75.00 for UK hire.

Roof boxes available for hire can be found on our HIRE page.

Do you deliver trailers?

Trailers are for collection only from our premises in Taplow.

A map to our premises can be seen on the Contact page.

What payment methods do you accept?

We accept all major credit cards, debit cards, cash and PayPal.

Do you supply a VAT receipt with orders?

Yes we will either email or post a VAT receipt with your order.

What documents do I need to hire a trailer?

We need to see the following documents:

UK Drivers licence and passport if leaving the country with current address and another form of ID that has the same address. PLEASE NOTE A MOBILE PHONE BILL IS NOT ACCEPTABLE. 

Credit/debit card – We take a pre authorised deposit of £200.00 for UK hire and £300.00 for European hire.

You will need to supply your own number plate.

Trailer available for hire can be found on our HIRE page.